Privacy policy according to the GDPR

I. NAME AND ADDRESS OF THE RESPONSIBLE PERSON

The responsible party within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

Christ & Wagner internationale Möbeltransporte GmbH
Wiesenstr. 21
65843 Sulzbach
Germany

The data protection officer of the responsible party is:
Frank Lierz
Carl-Benz-Str. 31
76359 Marxzell
Germany
E-Mail: datenschutz@fineart-transport.com

III. GENERAL INFORMATION ON DATA PROCESSING

1. Scope of the processing of personal data
As a matter of principle, we collect and use personal data of our users only to the extent necessary to process our contracts. After the contractual obligations have been fulfilled, we process data only after consent has been given. An exception applies in those cases where it is not possible to obtain prior consent for factual reasons or where the processing of data is permitted by legal regulations.

2. Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing operations of personal data, Art. 6 (1) lit. a GDPR serves as the legal basis. When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures. If processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6 (1) c GDPR serves as the legal basis. If processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 (1) lit. f GDPR serves as the legal basis for the processing.

3. Data deletion and storage period
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may take place beyond this if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.

IV. FURTHER DATA PROCESSING

In our daily business, personal data is not only processed via our website, but also in our other business areas. In order to comply with our legal duty to inform according to Art. 12-14 GDPR, we hereby inform you about our other data processing activities:

• Data protection for applicants
• Data protection communication (e.g. contact forms)
• Data protection relocation processing/customer business

V. PROVISION OF THE WEBSITE AND CREATION OF LOG FILES

1. Description and scope of data processing
Each time our website is called up, our system automatically collects data and information from the computer system of the calling computer. The following data is collected in this process:

1. Information about the browser type and the version used.
2. The operating system of the user
3. The user’s Internet service provider
4. The IP address of the user
5. Date and time of access
6. Websites from which the user’s system accesses our website
7. Web pages that are accessed by the user’s system via our website

This data is also stored in the logs of our system. Not affected by this are the IP addresses of the user or other data that enable the data to be assigned to a user. This data is not stored together with other personal data of the user.

2. Legal basis for data processing
The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 lit. f GDPR.

3. Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session. The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. These purposes are also our legitimate interest in data processing according to Art. 6 Para. 1 lit. f GDPR.

4. Duration of storage
The so-called access logs (logging file) of the website are stored for 7 days.

5. Possibility of objection and elimination
The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

VI. USE OF COOKIES AND ADDITIONAL SOFTWARE

1. Description and scope of data processing

Cookies are small text files used by websites to make the user experience more efficient.

We do not use cookies or tracking software on our website.

2. Plugins and tools

ProvenExpert

We use the ProvenExpert website plugin to display our customer reviews. More information about ProvenExpert’s privacy policy: https://www.provenexpert.com/de-de/datenschutzbestimmungen/

OpenStreetMap

OpenStreetMap is used in the interest of an appealing presentation of our online offers and easy location of the places we indicate on the website. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. More information about OpenStreetMap: https://www.openstreetmap.org/about

VII. SOCIAL NETWORKS

We are also active in social networks – we are not the original provider (responsible party) of these pages, but merely use them within the scope of the possibilities offered to us by the respective providers. As a precaution, we therefore point out that your data may also be processed outside the European Union or the European Economic Area. Use may therefore pose data protection risks for you, as it may be more difficult to protect your rights, e.g. to information, deletion, objection, etc., and the processing in the social networks is often carried out directly for advertising purposes or to analyze user behavior by the providers, without this being able to be influenced by us. If usage profiles are created by the provider, cookies are often used or the usage behavior is directly assigned to your own member profile of the social networks (if you are logged in here).

The described processing operations of personal data are carried out in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest and the legitimate interest of the respective provider in order to be able to communicate with you in a timely manner or to inform you about our services. If you have to give your consent to data processing as a user with the respective providers, the legal basis refers to Art. 6 para. 1 lit. a GDPR in conjunction with. Art. 7 GDPR.

Since we do not have access to the providers’ databases, we would like to point out that it is best to assert your rights (e.g. to information, correction, deletion, etc.) directly with the respective provider. Further information on the processing of your data in the social networks and the possibility of making use of your right of objection or revocation (so-called opt-out), we have listed below at the respective provider of social networks used by us:

1. Facebook
   Responsible for data processing in Europe:
   Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
   Privacy policy (data policy):
   https://www.facebook.com/about/privacy
   Opt-out and advertising settings:
   https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
   Facebook has joined the EU-U.S. Privacy Shield agreement:
   https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active
2. Google+ / Youtube
   Data controller:
   Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
   Privacy Policy:
   https://policies.google.com/privacy
   Opt-out and advertising settings:
   https://adssettings.google.com/authenticated
   Google has joined the EU-U.S. Privacy Shield agreement:
   https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
3. LinkedIn
   Data Controller in Europe:
   LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland
   Privacy Policy:
   https://www.linkedin.com/legal/privacy-policy
   Opt-out and advertising preferences:
   https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
   LinkedIn has joined the EU-U.S. Privacy Shield agreement:
   https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active
4. XING
   Data controller in Germany:
   XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany
   Privacy Policy:
   https://privacy.xing.com/de/datenschutzerklaerung
   Information requests for XING members:
   https://www.xing.com/settings/privacy/data/disclosure
5. Instagram
   Data controller in Europe:
   Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
   Privacy policy:
   https://help.instagram.com/519522125107875

VIII. CONTACT FORM AND E-MAIL CONTACT

1. Description and scope of data processing

A contact form is available on our website, which can be used for electronic contact. If a user takes advantage of this option, the data entered in the input mask is transmitted to us and stored. At the time the message is sent, the following data is also stored:

1. The IP address of the user
2. Date and time of registration

For the processing of the data, your consent is obtained during the sending process and reference is made to this privacy policy. Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user’s personal data transmitted with the e-mail will be stored. In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.

2. Legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given his consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) lit. f GDPR. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

3. Purpose of the data processing

The processing of personal data from the input mask serves us solely to process the contact. In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

5. Possibility of objection and elimination

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. All personal data stored in the course of contacting us will be deleted in this case.

IX. ONLINE MOVE PLANNER VIA MYMOVINGPARTNER

1. Description and scope of data processing

The relocation planner on our website is operated by our partner mymovingpartner GmbH. If you follow the corresponding link on the front page (“Inquiry”), you will be redirected to a subpage. The form displayed there or the data processing of it takes place in the technical substructure of said form. Mymovingpartner is not a “third party” in the sense of data protection, but acts as a processor for us. There is a corresponding order processing contract with the company in accordance with Article 28 DS-GVO.

First, it must be determined whether it is a private customer or a business customer. This is followed by the selection of the cost coverage of the planned move. In the following sections, the previous address, the new address and the time window of the move must be specified. Finally, the selection of other services that may be used and the specification of contact details. After accepting the privacy policy, the data will be transferred.

2. Legal basis for data processing

For the processing of the data, your consent (Art. 6 para. 1 a) GDPR) is obtained when sending and reference is made to this privacy policy. For the purpose of a booking, the processing of the data is required pre-contractually, or is carried out for the performance of a contract (Art. 6 para. 1 b) GDPR), or is carried out due to our legitimate interest to provide you with simple and efficient services. (Art. 6 para. 1 f) GDPR).

The use of Hotjar and the associated data processing is carried out to analyze user behavior for the purpose of optimizing the services offered and is thus necessary to protect our legitimate interests (Art. 6 para. 1 f) GDPR).

3. Purpose of data processing

For more information on the purpose and scope of data collection and its processing by mymovingpartner GmbH, please refer to the provider’s privacy policy: https://mymovingpartner.com/datenschutz/

X. RIGHTS OF THE DATA SUBJECT

If personal data is processed by you, you are a data subject within the meaning of the GDPR and you are entitled to the following rights vis-à-vis the controller:

1. Right of access

You may request confirmation from the controller as to whether personal data concerning you are being processed by us. If such processing is taking place, you may request information from the controller about the following:

1. The purposes for which the personal data are processed;
2. the categories of personal data which are processed;
3. the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
4. the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage period;
5. the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
6. the existence of a right of appeal to a supervisory authority;
7. any available information about the origin of the data, if the personal data are not collected from the data subject;
8. the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject. You have the right to request information about whether personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

2. Right to rectification

You have a right to rectification and/or completion vis-à-vis the controller if the personal data processed concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.

3. Right to restriction of processing

Under the following conditions, you may request the restriction of the processing of personal data concerning you:

1. if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
2. the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
3. the controller no longer needs the personal data for the purposes of processing, but you need them for the establishment, exercise or defense of legal claims; or
4. if you have objected to the processing pursuant to Article 21 (1) GDPR and it is not yet clear whether the legitimate grounds of the controller outweigh your grounds. If the processing of personal data concerning you has been restricted, such data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

4. Right to erasure

a) Obligation to erasure

You may request the controller to erase the personal data concerning you without undue delay, and the controller is obliged to erase such data without undue delay, if one of the following reasons applies:

1. The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
2. You withdraw your consent on which the processing was based pursuant to Art. 6 (1) a or Art. 9 (2) a GDPR and there is no other legal basis for the processing.
3. You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.
4. The personal data concerning you have been processed unlawfully.
5. The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
6. The personal data concerning you has been collected in relation to information society services offered pursuant to Article 8(1) of the GDPR.

b) Information to third parties

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers that process the personal data that you, as the data subject, have requested them to erase all links to or copies or replications of such personal data.

c) Exceptions

1. The right to erasure does not exist insofar as the processing is necessary:
2. For the exercise of the right to freedom of expression and information;
3. for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
4. for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) GDPR;
5. for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89(1) GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
6. for the assertion, exercise or defense of legal claims.

5. Right to information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of these recipients by the controller.

6. Right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. You also have the right to transfer this data to another controller without hindrance from the controller to whom the personal data was provided, provided that

(1) the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR and

(2) the processing is carried out with the help of automated procedures.

In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this. The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right to object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions. The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to processing of the personal data concerning you for the purposes of such marketing; this also applies to profiling, insofar as it is related to such direct marketing. If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes. You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

8. Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

9. Automated decision in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

(1) is necessary for the conclusion or performance of a contract between you and the controller,
(2) is permitted by legal provisions of the Union or the Member States to which the controller is subject and these legal provisions contain appropriate measures to protect your rights and freedoms as well as your legitimate interests; or
(3) is made with your express consent. However, these decisions may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) of the GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests. With regard to the cases referred to in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.

10. Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR. The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

Right of complaint to a supervisory authority

You may submit a complaint to a supervisory authority at any time.
The competent authorities for our company include:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Hessen
Postfach 3163
65021 Wiesbaden